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"Now at almost 450 miles and so far, so good. These guys are extremely patient, helpful, caring and accommodating. They built me a bike that best suited my needs. Although their bike was a little less refined than my other bikes (this is my third ebike), it was a better fit and I got WAY more bike for the price! One key factor to always account for in the price of an ebike is the battery, and I got a fairly large one as I commute over 25 miles and, although my initial use was for rehab, it’s now for speed as I can get to work almost as fast as driving when I’m in a hurry! I’m now referring all my friends and family, as well as all the people that ask me about it on the street, to these fine people. If your experience is half as good as mine has been, you should be happy. It’s a small mom and pop business and customer service appears to be very important to them." ~ Christian Z. from Google Reviews
Craig S. Lebanon, OR emailed us a review:
"My wife said she wanted to get some exercise, and wouldn’t it be a
great idea if we could bike together. I haven’t ridden bicycles since my
teens, before I had a car.
After some research, we found Craig and Sarah Ensey, owners of
Northwest Electric Bikes in Albany, OR. We called them and they invited us
to check out their ebikes.
They had a hunting bike with fat tires, a gun rack and a 1,000-watt
electric motor for about half the price of similar ebikes I had seen online.
I test rode one that Craig had on hand and I fell in love with it. He had
one built for me the way I wanted it in a couple of days.
A couple of things needed to be tweaked after I had ridden the bike
for a couple of weeks, and they took care of it quickly. They made sure I
was happy and satisfied before I left their shop.
Craig and Sarah are delightful people to work with. They assured me
they would take care of anything more that came up with the bike. So far, it
works wonderfully.
If you are looking for electric bikes, recumbents or delta trikes, I
highly recommend Craig and Sarah Ensey at Northwest Electric Bikes."
"My wife said she wanted to get some exercise, and wouldn’t it be a
great idea if we could bike together. I haven’t ridden bicycles since my
teens, before I had a car.
After some research, we found Craig and Sarah Ensey, owners of
Northwest Electric Bikes in Albany, OR. We called them and they invited us
to check out their ebikes.
They had a hunting bike with fat tires, a gun rack and a 1,000-watt
electric motor for about half the price of similar ebikes I had seen online.
I test rode one that Craig had on hand and I fell in love with it. He had
one built for me the way I wanted it in a couple of days.
A couple of things needed to be tweaked after I had ridden the bike
for a couple of weeks, and they took care of it quickly. They made sure I
was happy and satisfied before I left their shop.
Craig and Sarah are delightful people to work with. They assured me
they would take care of anything more that came up with the bike. So far, it
works wonderfully.
If you are looking for electric bikes, recumbents or delta trikes, I
highly recommend Craig and Sarah Ensey at Northwest Electric Bikes."
"I am super happy with my purchase! Craig was a really nice guy and was very easy to work with. I really like my bike and I feel like it is a great quality, it looks great, and it is way more powerful than I imagined it could be. Thank you Craig for making this happen for me before hunting season!" ~Jake P. from Google Reviews
"I was in the market for an E-bike to use for hauling my hunting gear. I contacted Craig and he was very knowledgeable in what I needed. I purchased the fat tire 1k watt bike and used it to not only get me where I needed to go offroad but also to tow a trailer full of hunting supplies. I would highly recommend NorthWest Electric Bikes." ~John H. from Google Reviews
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Quality, Customer Service, Environment, Wait Time, Selection - "Very professional, considerate and respectful. They keep you posted and up to date here at Northwest Electric Bikes. They always meet your time frame from start to delivery. Thank you Northwest Electric Bikes...Mark." ~Mark C. from Square Customer Feedback
"Craig custom built a beautiful E bike for my son. He worked with my son to really help him find the bike that was right for him! We had a wonderful experience with Northwest Electric Bikes, LLC. We will definitely recommend them to friends!" ~Maureen W. from Google Reviews
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"My experience with Northwest Electric Bikes was very enlightening! Craig was very knowledgeable about the electric bikes they produce. I was originally looking for a bike that would be great as a crossover bike for trail riding and commuting to school. He pointed me in the direction of their 1000 watt bike so I could take on any hills in the area. That was an understatement! Craig also guided me through the process of choosing a battery that would provide the 25-30 mile range I was looking for. At Northwest Electric Bikes, they are focused on getting the right bike for the rider. Go with these guys!" ~Michael D. from Google Reviews
"Spent a few months looking for a great electric bike and came across this great company up out of Albany Oregon. Within 48 hours of ordering the bike that I was looking at, he had it delivered to my house. Had nothing but great conversations and great service. I love the bike! I’ve been riding it pretty hard out on the trails and it’s doing great. If you’re looking for a great electric bike with a local company, these are your people." ~Nick H. from Google Reviews
"I love my e-bike from NW Electric Bikes! I have a red "Samson" they custom built for me. It gets me around town great. With the increase in traffic, it is great to get up to the "front of the line" in the bike lane. I get to work and church just about as quickly as driving; but going with Samson is much more fun. Visiting with folks along the way is an added benefit. Just today I talked with a guy in a truck at a stop light about something else and, just as the light turned green, he said "...and I like your bike too!" The folks at NWEB are great to work with; I'm sure you'll be pleased too." ~Rob H. from Google Reviews
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"Very nice people, great costumer service. The bike I had was a Bafang bike. Pretty nice quality ride. Gets me all the way from Albany to Corvallis and back with a single charge. Travel is especially nice. I have taken my bike on trains, buses and even grey hounds because of the fold-able capability my bike has. I don't get charged for anything on it as far as travel expenses go. Very convent. Prices are worth the quality. The other bikes I saw there throw Walmart's out of the water. Trust me Walmart and Target brands don't compare. The ones at this place will last and they run super well. Speedy I might add. Great charge, fun to show off too.
Two thumbs up." ~Veronica G. from Google Reviews
Two thumbs up." ~Veronica G. from Google Reviews
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"I am 68 years old. I have been riding my 1000 watt Ebike for a little over two years now. I have just past the 1000 mile mark with no mechanical problems. My wife and I ride several time a week. We get much more exercise riding Ebikes than regular because we can ride longer and more often. One of the best things about Ebikes is that hills no longer scare me. I highly recommend Northwest Electric Bikes." ~Wayne E. from Google Reviews
"Sarah and Craig were great to work with on short notice with special needs for repackaging so I could fly back to Mexico with the bike.
They had to order the battery to be ground shipped due to air restrictions. The fat [Samson] has been most excellent. The suggestions made on seat and handle bars were right on. Pleasantly surprised on battery life before recharge too." ~Bill White, BCS, MX from Gmail.
They had to order the battery to be ground shipped due to air restrictions. The fat [Samson] has been most excellent. The suggestions made on seat and handle bars were right on. Pleasantly surprised on battery life before recharge too." ~Bill White, BCS, MX from Gmail.
"I love them. I rode over 400 miles and no issues." ~Zvika M. from Google Reviews
